1. Definitions
1.1. In these Terms & Conditions the following definitions apply:
1.1.1 “Buildant”, "Builder", “We”, “Us” “Our” - means Buildant Ltd, registered in England and Wales No. 7107261, registered address 5 Astaire Court, 26 Highland Park, Feltham, TW13 4QW.
1.1.2. “Customer”, “You”- means the person or firm to whom the services are supplied by the Company.
1.2. Unless the context requires otherwise, references to the masculine include the feminine and reference to the singular include the plural or vice versa.
1.3. The headings in this Terms & Conditions shall have no legal effect whatsoever and are provided for informational purposes only.
2. Contract
2.1. These Terms and Conditions represent contract between Buildant Ltd and the Customer.
2.2. By ordering any Buildant’s services over phone, e-mail, or its website forms the Customer agrees to be bound by and accepts these Terms & Conditions.
3. Quotations and Prices
3.1. All given quotations doesn’t include Congestion Charge and Parking fees. These will be added to the final invoice.
3.2. Buildant reserves the right to amend original quotation if the property differs from the descriptions given by Customer or the Customer changes original requirement.
3.3. All given quotations are valid for the period of 30 days unless otherwise indicated on the quote provided to the client.
4. The Works
4.1. All descriptions, illustrations, etc. contained on website, price lists or leaflets, or otherwise communicated to the Customer, are intended merely to present a general idea of the services and nothing contained in any of them shall form a part of the Contract.
5. Payments
5.1. Buildant accepts cash payments or bank transfers.
5.2. Buildant requires 50% deposit to be paid 48 hours before services if the Customer is paying by bank transfer.
5.3. All cash payments should be made immediately on completion of the job.
5.4. Where the Customer is represented by a third party (such as a managing agent, contractor or other representative), in the event of non-payment by the Customer, the third party will be responsible for payment unless The Company has agreed otherwise in writing.
5.5. If no payment of an invoice is made within 14 days of the due date then, without prejudice to any other right or remedy available to us, we reserve the right to:
5.5.1. Cancel the contract or suspend any further services to you.
5.5.2. Appropriate any payment made by you to such of the services (or the services under any other contract between you and us) as we may think fit.
5.5.3. Charge you interest at the rate of 4% above the base rate from time to time of the Bank of England on the unpaid balance, to accrue on a day to day basis from the due date for payment until receipt by us of the full amount, whether before or after any judgement; and be indemnified by you against all costs and expenses incurred by us in recovering sums due or in exercising our rights pursuant to the above terms.
5.5.4. Late payments penalties on commercial contracts are governed by the Late Payment of Commercial Debts (Interest) Act 1998 as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002
6. Cancellations
6.1. The Customer must give us notice of no less than 7 days before services commence date in order to cancel/reschedule appointment free of charge.
6.2. The Customer agrees to pay £250 cancellation fee for cancelling/rescheduling under 24 hours.
6.3. The Customer agrees to pay £250 cancellation fee if there is no access to the property.
7. Refunds
7.1. No refund claims will be accepted once the service has been carried out and inspected by the Customer or his/hers representatives.
7.2. Refund will be issued only if:
7.2.1. The Customer has cancelled services giving us notice of no less than 24 hours before services commence date.
7.2.2. The Builder hasn’t been able to carry out work due to reasons beyond Customer’s responsibility.
8. Buildant's liabilities
8.1. Not to perform any additional services which are not included in works detail list.
8.2. Not to provide the services if any third party is present without prior agreement.
8.3. Buildant isn't liable to any damages caused by equipment provided by the Customer.
8.4. Buildant isn't liable to any damages to valuable, fragile and items of sentimental value that hasn’t been secured or removed from property by the Customer.
8.5. Buildant isn't liable to any mechanical or electrical damages to any appliances unless there is evidence of external impact.
8.6. Buildant isn't liable to any compensation for not completing the services due to a lack of hot water, electricity or lack of access to the property.
9. Customer's obligations
9.1. The Customer must provide access to the property.
9.2. The Customer must provide parking space close to the property. If there is no free parking additional charges may apply.
9.3. The Customer is responsible that all valuable, fragile and items of sentimental value must be secured or removed from the property.
9.4. The customer responsible to establish whether any planning permission, Listed Building consent, Conservation area consent or any other form of restriction is required in relation to the Works at the Property. Buildant recommends that such approval is obtained before the Customer enters this Agreement. If the Customer fails to inform the Buildant that Property is subject to planning permission, Listed Building consent, Conservation area consent or any other form of restriction the Company shall be entitled to assume that such approvals have already been obtained or are not required and the Buildant shall be under no liability whatsoever in the event of any enforcement or other action by the Local Authority or any other person or body.
9.5. The customer must ensure that all pets are secured away from work area.
10. Insurance
10.1. Buildant Ltd is fully insured and hold Public Liability Insurance. The policy covers any damages caused by Us reported within 24 hours.
10.2. Buildant Ltd reserves the rights to refuse to share any of the confidential Company’s information.
11. Legal
11.1. By entering into a service agreement with Buildant Ltd, the Customer agrees that after the termination of the services the Customer will not hire or use any services provided by a present or past Builder introduced to the Customer by the Buildant Ltd. If the Customer wishes to hire or use any services provided by such a Builder then the Customer must pay a referral fee of £800.
12. Changes
12.1. These Terms & Conditions may be amended by Buildant Ltd from time to time in its sole discretion. By way of example this may be necessary to:
12.1.1. Correct an obvious error.
12.1.2. Reflect changes in rates and/or prices.
12.1.3. Reflect operational changes to the provision of the services.
12.1.4. Comply with changes in relevant laws and regulatory requirements.